Tuesday May 21 2013.
My wife and I set out with heaps of documents signed and ready for a quick visit to the passport office, but as it was didn't turn out to our expectations.
Firstly it was not our local Post office but one a little larger; one supposedly more copious to deal with the docs of us frequent flyer's to wondrous places out yonder. let it be said the people behind the counter bar one the photographer were abrasive to say the least and unaware of any recent changes in the issuing of passports to wit the clause which states,'Persons holding a British Passport who were born before 1929 will not be charged for a new passport. .
Now amid the normal flow of every day traffic at that post office which was so cramped for space I was asked "How would I pay " I replied '\"mine is free," " Don't get your docs until you do" says PO Person. so after haggling I paid up.
Leaving the PO I counted my dosh and it cost me about 840 Bucks to renew our pommy and Australian passports, the Oz ones the cheapos at 119 bucks each.
Later a telephone call to Aus post HQ verified the total cock up at the sloppy PO and we then contacted the British High Commission who will eventually refund my passport payment. (we will wait and see)
If and when our passports arrive a letter of complaint will be forwarded to the sloppy Post office.
At this moment all we have are two cancelled Passports. hopefully our OZ pp's arrive in one week from now and the Brit pp's 5-6 weeks.
Post Office, .Tatty, Third world, unqualified staff, inadequately informed.,,Needs good shakeup.
Always ask yourself, " How can this be done better".
Vest. Back soon.